FAQ

Who will translate my documents?

We only use 100% human translation carried out by professional translators. Our translators are based all over the world and typically have a minimum of 5 years of experience as professional translators. Many carry a variety of accreditations and certifications, but this varies per translator as there is no standard worldwide accreditation or certification for translators.

What is a standard page?

A standard page contains up to 250 words.

What languages do you translate?

Our main language pairs for now are English- Arabic and Arabic to English. More language pairs shall be added gradually.

What documents do you translate?

We can translate nearly any legible document. Please review Our Services.

Will my translation be accepted?

Our translations are generally accepted by governments, courts, universities, etc. worldwide, but it is your responsibility to ensure our translation will meet the specific requirements of the receiving office. If you aren't sure, contact us with a list of their requirements and we can review with you. We regularly perform translations for U.S. Citizenship and Immigration Services (USCIS) and are intimately familiar with their requirements. Therefore, we guarantee acceptance of our certified translations by USCIS.

How do I request a revision?

You can request a revision via email: support@vivid-translation.com

What types of payments do you accept?

We accept payments made via bank transfer or PayPal.

How long does translation take?

Turnaround time depends on many factors including the word count, language pair, current demand, translator availability and complexity of the source document to name a few. In general, 1-3 page documents (up to 750 words) are delivered digitally in 24 hours or less. Expedited turnaround is available to reduce the turnaround time by approximately 50%.

Can I supply notes to my translator?

Yes. When you request a quote, you will find a notes field where you can enter any notes you'd like our staff or your translator to have. Proper spelling of names and places is requested as not all are directly translatable.

What is a certified translation?

A word-for-word human translation of documents delivered on Vivid Translation letterhead including a signed and stamped Certificate of Translation Accuracy for official use as required by U.S. Immigration (USCIS), universities, courts, and many local, state, and federal governments. Learn more about certified translations.

Do you offer expedited turnaround?

Expedited turnaround is available for an additional fee and will reduce turnaround time by approximately 50%. Expedited orders are flagged as high-priority, moved to the front of the queue, and extended hours are worked to ensure the quickest turnaround possible.

Can I read reviews or check references?

You can read reviews online directly from verified clients to hear firsthand how we consistently live up to our promise of quick turnaround times and great quality.

We give you final competitive pricing with no surprises!

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